Ulta Magnificence misplaced market share for the primary time in 2024 and delivered worse than anticipated earnings steerage for 2025. Nevertheless, shares rose in after-hours buying and selling on the again of an earnings uptick in its fourth quarter, which beat Wall Road’s expectations.
In her first earnings since being named chief govt officer, Kecia Steelman addressed the more and more aggressive panorama and unveiled her new technique, Ulta Magnificence Unleashed.
“The sweetness panorama has essentially modified,” she mentioned throughout an analyst’s name. “Visitor expectations proceed to rise and the tempo of change is accelerating. The aggressive surroundings in magnificence has by no means been extra intense. For the primary time, we misplaced market share within the magnificence class in 2024.
“I’m conscious of the challenges that we face. A few of them are exterior, whereas others we personal,” she continued, citing execution challenges, notably in product transitions and launches because the retailer carried out new instruments and processes.
Steelman, who rose via the ranks on the operational aspect of the enterprise, was optimistic about her technique to proper the ship. “We’ve recognized particular gaps and we’re working shortly to deal with them,” she mentioned. “It’s clear to me that how we’ve operated should change to make sure that we seize the alternatives in entrance of us. We’re focusing to make sure the visitor is on the heart of every part we do, and we intend to maneuver sooner, make investments strategically, and optimize our enterprise.”
Steelman’s plan known as Ulta Magnificence Unleashed, and entails securing extra exclusives, optimizing digital capabilities and streamlining prices.
“First, driving core enterprise development via model constructing, personalization and digital acceleration; second, scaling new, high-growth companies, together with wellness, Ulta Magnificence Market, worldwide enlargement, and UB Media, and third, realigning our basis for the long run by optimizing our methods of working and strategically aligning our management workforce round our key priorities,” outlined Steelman.
She has already made a number of adjustments to her C-suite since taking the reins as CEO, together with tapping Kelly Mahoney as Ulta Magnificence’s new chief advertising and marketing officer.
Ulta continues to be trying to find a chief merchandising officer, with Monica Arnaudo planning to retire.
For 2025, the wonder retailer’s comparable gross sales are anticipated to return in flat or improve 1 %. Wall Road had forecast development of 1.2 %. Earnings are now anticipated to be between $22.50 and $22.90, beneath analysts’ estimates of $23.47.
Internet gross sales decreased 1.9 % to $3.5 billion in comparison with $3.6 billion within the fourth quarter ended Feb. 3, primarily because of the good thing about an additional week of gross sales in fiscal 2023, partially offset by new retailer contribution and elevated comparable gross sales. Analysts had predicted $3.46 billion.
Internet earnings was $393.3 million in comparison with $394.4 million. Diluted earnings per share had been $8.46 in comparison with $8.08, above Wall Road estimates of $7.13.
Its share worth rose 7.7 % in after-hours buying and selling to $337.01, having closed down 4.48 % to $314.47.

