Lady Slams Salon for Saying ‘Wash and Detangle’ Her Hair Earlier than Appointment

A lady says she’s searching for a brand new stylist after she claims she was turned away from a hair salon for not following their guidelines.

Nerissa Kimble vented about her expertise at a hair salon in a Houston suburb in a now-viral TikTok video shared on March 16. She defined that previous to her silk press appointment, she had combed “the entire build-up” from her pure hair that had resulted from carrying fake locs. 

Kimble then said that she determined to e-book the therapy that leaves hair silky, easy and straight whereas utilizing minimal warmth after being impressed by images of purchasers’ hair posted on the salon’s Instagram web page.

She added that the silk press was priced at $95, however she was instructed prematurely that it may price extra, relying on the size of her hair.

Subsequent sharing a dialog she had with the stylist earlier than her appointment, Kimble mentioned, “She did make an announcement saying when purchasers take out fake locs, hair must be washed, detangled and washed once more.”

“Okay, so I’m pondering that’s their process,” she continued. “That’s bizarre, I ain’t by no means seen it, ain’t ever heard of that, I ain’t ever seen it, however I suppose they’ve received to clean it, detangle it, wash it once more, if that’s their process.”

On the day of her appointment, Kimble mentioned in her video that she was “excited,” as she had been carrying fake locs for seven weeks.

However, when she arrived on the salon together with her pure hair styled in two buns, she claimed she was met with apprehension from one other worker as she was walked to a sink to have her tresses washed.

“He was like, ‘Usually she doesn’t do your hair in case you simply took fake locs out,’ ” Kimble recalled of her dialog with the employee on the sink. “So I’m like, ‘What do you imply? I instructed y’all I used to be going to take some fake locs out.’ ”

The worker, Kimble mentioned, then continued to elucidate that she was supposed to clean and detangle her hair herself earlier than the appointment, and when the stylist came to visit after studying concerning the scenario, the employee checked out her hair and instructed Kimble they couldn’t do her silk press as a result of she did not wash and detangle earlier than the appointment. 

“Why would I wash and detangle my very own hair, when y’all are going to clean and detangle it anyway,” Kimble mentioned she questioned. “It’s pure hair. When pure hair will get moist, you’ve received to go and detangle it, as a result of it’s pure.”

Kimble mentioned the stylist then defined to her that it might take “too many hours” for them to detangle her hair and argued each salon expects purchasers to do the duty themselves earlier than their appointment.

“I mentioned, ‘No they don’t,’ ” Kimble recalled responding to the stylist. “I’ve been going to a magnificence salon since I used to be 8 years outdated. I can see if I requested you to take the braids down, that’s completely different, or if I got here in right here with braids [were] nonetheless in, that’s completely different.”

“I mentioned, ‘Why would I’ve washed my hair final evening and detangled it, and also you come again the following day, lower than 24 hours later, and wash my hair once more?'” she added.

Kimble claimed that she was then pressured to depart the salon with out her hair achieved. And, on condition that it was after 5 p.m. native time on a Saturday, she mentioned there wasn’t one other hairdresser open that she may go to as a substitute.

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Kimble — who runs her personal enterprise, NKFitness By Nerissa LLC — has since argued that she thinks the salon’s guidelines had been unreasonable.

“You don’t wash black folks’s pure hair again to again in lower than 24 hours,” she mentioned. “I’m so mad. I don’t prefer to be strolling round with my hair trying like this.”

Within the feedback part of the video, which has garnered over 1 million views and hundreds of feedback, many agreed with Kimble’s emotions on the scenario.

“The inspiration of silk press is the wash, which needs to be achieved by the stylist. Like boo, you went to highschool for this, I didn’t,” one particular person wrote.

“By no means in my life have I had a stylist ask me to do this and paying $100+. You going to do all of the work,” one other mentioned. 

“They aren’t an actual stylist. Ain’t no manner. Hope yow will discover old style beautician as a result of these new college people are taking part in,” a 3rd particular person chimed in, whereas another said, “This hair stuff is actually getting out of hand.”

Kimble instructed PEOPLE that she hadn’t acquired an apology from the salon, however she was in a position to handle to e-book an appointment with a unique hairdresser in Houston, primarily based on suggestions from her TikTok video.

The salon that was talked about in her viral TikTok submit didn’t reply to PEOPLE’s request for remark.